FAQ

Hey hey there, I want to become a member. How much does it cost?
Premium Memberships cost just $6.95 per month, or $59.95 for a whole year. Once you’re signed up you’ll have unlimited access to our back catalogue of Hey Hey episodes, with new episodes added every week. Both monthly and yearly memberships are set up on a recurring basis so you don’t need to worry about renewing your membership to keep watching. 

Sign me up! How do I pay?

All payments are processed through PayPal. PayPal accepts all major credit cards and bank accounts. If you don’t have a PayPal account, you can create one as part of your membership sign up. It’s quick, easy and free. Your subscription will be charged in Australian Dollars (AUD).

Is my payment secure?
It sure is! All payments are processed through PayPal, which means we don’t have access to, or store, any of your financial information.

I signed up but didn’t receive a confirmation email. Help!
Hey, don’t worry. It probably got caught in your spam filter. Just take a look in your junk folder.

What browser can I use with heyhey.tv?
We support Chrome, Safari, Firefox, Opera and Internet Explorer. Whichever browser you prefer, please use the most recent version available to make sure everything works smoothly. You can update your browser(s) here:
Chrome - https://chrome.google.com
Safari - http://www.apple.com/safari
Firefox – http://www.mozilla.org/firefox
Opera - http://www.opera.com
Internet Explorer - http://update.microsoft.com

Do I need Flash to watch your videos?
Nope! All videos are streamed directly to your computer or smartphone. Flash is not necessary to watch anything on our website.

What size are your video files?
Our full episodes are available to watch in high definition, standard definition and a mobile version. High definition videos are around 1GB, standard definition videos are around 550MB and mobile videos are around 300MB.

What aspect ratio are your videos in?
All of our content from the year 2000 onwards is in 16:9. Content from 1999 and earlier is in 4:3. We didn’t record in digital before 2000, ya’ll.

What full episodes are available to paid subscribers?
All episodes from 1980 to 2010 are currently available. New episodes from 1979 and earlier are being added every week. We’re also adding episodes of The Best & Worst of Red Faces,  Gonged But Not Forgotten, Hey Hey by Request, Hey Hey it’s the Comedians and Red Faces Classics.

My video is not playing properly! What do I do?
Uh oh! Glitchy streaming can be caused by a slow internet connection or buggy software. Try another computer or connection. Still not working? Send us an email at [email protected] telling us what year and episode number you’re trying to watch.  We’ll get back to you with dedicated support as soon as we can.

How can I cancel my membership?
You can cancel your membership at any time by visiting your profile page, or through PayPal. Cancellations are effective immediately but please note that no refunds will be issued.

Can I buy Hey Hey It’s Saturday merchandise online?
The bad news is we’re not currently selling merchandise. The good news is this might change in the future, so check back at a later date.

Is Plucka single?
Yes. Good luck ladies!